First off... sorry for the BusinessSpeak cliche "empowering", but it's the quickest way to get the point across....

In searching through my notes for an upcoming seminar on how to boost morale and lower stress, I came across an article from Inside 1to1 - the marketing folks - that had a great reminder of what happens when you enable your employees to:

Feel the thrill of victory, rather than the agony of defeat

Here's a clip from their article...