Analyze This
In depth analysis. It’s something we all need from time to time.
No, I’m not suggesting you head in for a serious bout of psychoanalysis (although if the thermometer can’t jumpstart itself in the next few days, you might want to keep your options open) or asking you to brush up on Freudian theory. I’m talking about any and all advertising you do. It needs analysis.
One of the great benefits of search engine pay per click (PPC) advertising is that it provides layers and layers of data related to your campaign. Advertisers can access and quantify their results in real time, making additions and alterations on the fly. Google and Yahoo provide an ever-increasing arsenal of tools that help advertisers determine just what the heck is going on with the money they’re spending. You know, analysis.
Here’s the deal with advertising on the Web these days: it’s not about page views or total traffic. It’s not about volume and it’s not about branding. It’s about results. In fact, that pithy little phrase happens to be Google’s official motto for their pay per click AdWords program. Conventional wisdom, with a huge assist from the media-at-large, constantly refers to bulk traffic as the primary indicator of Website success. While traffic is certainly needed for any successful site, what really matters is what that traffic does after arriving. How long do they stay? What key pages do they view? Do they buy anything? What actions do they take? Do they leave follow up contact information? No matter the nature of your business, you want to drive your audience towards a successful outcome on your site. This is known in the PPC industry as a conversion. If you sell Beanie Babies, you want to sell as many units as possible. If you’re a software firm, your product probably isn’t for sale directly off the Web – so you’ll want to turn your prospect into a lead by enticing them to leave their contact information. And since you can measure the exact number of successful outcomes generated by your campaign, you can judge your exact return on investment (commonly known on ROI).
In the past few years, web analytics programs like Click Tracks, Webtrends, and Urchin have allowed PPC advertisers to peer under the hood of their campaigns. Advertisers are able to work with hard numbers to determine if their advertising dollars are paying off. Needless to say, the true performance of traditional advertising mediums such as television, newspaper, and radio is much more difficult to measure.
The phrase “Web traffic” is synonymous with “captive audience.” What do you do with your captive audience once they arrive to your site from a PPC ad? After all, you’ve paid your tithe to Google or Yahoo to get them there, so you’d better take advantage of the situation.
The early years of the Internet were about siphoning and cajoling as much traffic as possible, getting your number of “hits” as high as possible. But from here on out even if the “hits” keep on coming, Website owners need to take their battle plan a step further to capitalize on all the virtual folks strolling around their virtual storefronts.